PLAYME for Fandom

Make every socio feel like the only fan in the stadium.

A football season is 38 chapters. PLAYME turns every fixture — welcome, first match, derby, away trip, renewal, year-in-fandom — into a unique 1:1 video, triggered by your club's CRM and ticketing platform and rendered for every socio.

Always-on fan journey
01

Welcome socio

member.created

A 45s film: their name, club, tier, seat, and first matchday to enjoy.

02

First matchday

ticket.scanned_first

Celebrate their first time in the stadium — kit, anthem, seat shot.

03

Derby / big match

fixture.rivalry

Hype film with their rival history, top scorer and a chant in their language.

04

Renewal window

membership.renewal_30d

Personal recap of their season + one-tap renewal CTA inside the video.

05

Win-back

engagement.lapsed_socio

A personal call from their idol-player avatar with a return offer.

06

Year in fandom

cycle.season_end

Their season — matches, goals seen live, top player, kits, away trips.

Use case · Year in Fandom

Speak to every socio 1:1.

One master "Season as a Socio" film. Each fan's club, tier, matches attended, top player and next milestone drive a completely different recap — rendered for every member of your club.

01 · Master film · "Your Season as a Socio"
{ Talking head · club presenter }84v
  • ActorLeyenda
  • LangEN
  • StyleAvatar 3D
  • OutfitHome kit
Opening · anthem36v
  • ClubReal M.
  • MoodFamily
  • StadiumMetropolitano
{ Socio profile }2100v
  • NameLiam
  • Years1
  • SeatTribune
{ Matches & top player }480v
  • Matches14
  • PlayerFWD
  • ChantGoal
{ Next perk & CTA }128v
  • PerkJersey
  • OfferEarly
  • CTAUpgrade
84 × 36 × 2,100 × 480 × 128 =390B+ unique filmsone master · every socio
02 · Same film + each fan's data ↓
Socio ACRM · #50213

Diego

Club
Madrid · Socio #14.220
Tier
Madridista Gold
Years as socio
12
Matches YTD
24
Top player
Bellingham
Fav. kit
Home 24/25
Personalized film still for Diego
Rendered · 1:1
SOCIO · #14220

¡Hala Diego!

Diego

Year in Fandom · Madridista Gold

24
Matches
Bellingham
Top player · AM

1 partido más para Champions Club

  • Madridista Gold
  • Bellingham
  • Home 24/25
Socio BCRM · #50214

Liam

Club
Liverpool · Member #98.401
Tier
Anfield Red
Years as socio
7
Matches YTD
19
Top player
Salah
Fav. kit
Away 24/25
Personalized film still for Liam
Rendered · 1:1
SOCIO · #14221

Up the Reds, Liam!

Liam

Year in Fandom · Anfield Red

19
Matches
Salah
Top player · RW

3 games to 100-cap badge

  • Anfield Red
  • Salah
  • Away 24/25
Socio CCRM · #50215

Bia

Club
Rio · Sócia #07.512
Tier
Sócio Torcedor Pro
Years as socio
4
Matches YTD
31
Top player
Pedro
Fav. kit
Retrô 1989
Personalized film still for Bia
Rendered · 1:1
SOCIO · #14222

Vamos, Bia!

Bia

Year in Fandom · Sócio Torcedor Pro

31
Matches
Pedro
Top player · ST

Camisa autografada desbloqueada

  • Sócio Torcedor Pro
  • Pedro
  • Retrô 1989
1 master film×Every fan's data=One unique film per socio

Your fan data, in the film

Every fan field becomes a frame.

We connect to your club's stack — Salesforce, Microsoft Dynamics, SAP, Ticketmaster, SeatGeek, Two Circles, KORE or your custom socio database — and map fan attributes to dynamic slots in the master film. Or we take care of it and build it on Synerise.

  • Real-time triggers from ticketing, CRM and matchday systems
  • Player rights and licensed footage handled inside your perimeter
  • Delivered through email, SMS, WhatsApp, club app or socio area
  • Play / share / merch-click analytics flow back into your CRM
Fan fieldBecomes in the video
member.first_nameSpoken greeting + on-screen title
member.tierTier badge, kit color, soundtrack
matches.attendedAnimated counter + stadium heatmap
top_playerHighlight reel + voice-over with idol name
favorite_kitClosing scene in that season's kit
next_matchCountdown card with rival, date and seat
languageVoice-over, captions, CTA copy
Fandom outcomes

What personalized video changes for socios.

Benchmarks from sports, entertainment and loyalty programs deployed on the Vintom platform — the technology PLAYME uses to deliver campaigns end-to-end.

+68%
Renewal rate
Season-ticket programs
x3.1
Merch click-through
Personalized fan films
−42%
Lapsed-fan churn
Win-back campaigns
87%
Watched to the end
Year-in-fandom recaps
Ready when you are

Ready to make every fan feel like the only one in the stadium?

A 30-minute call to map your socio journey, pick the first triggered moment and scope a pilot for your club.